About Makoosh Online Jewellery Store

Makoosh.com is one of the UK’s most popular online designer jewellery retailers for women.

Based in the nation’s party capital of Newcastle upon Tyne, we provide an extensive range of cool, stylish and modern designer jewellery, silver jewellery and fashion jewellery pieces for our many customers looking to create their own stunning look.

At Makoosh.com we believe quality, good looking designer jewellery should be for everyone and so you will find many of our pieces to be suitable for all occasions and presented at very competitive prices. All of our pieces are specially chosen for their distinguishable quality, undeniable excellence and perfectly suited to today’s modern look.
What designer jewellery do we stock?

We only stock pieces from some of the world’s leading fashion jewellery designers, including Anna Lou of London, Pistachio Jewellery, White Ice and Rue-B.  As you would expect these jewellery designers have received unprecedented coverage in the world’s fashion press.  Please click here to read more about our Ann Lou or Pistachio Jewellery ranges.
What service can you expect from Makoosh.com?

The Makoosh Customer Services Team is here to help. We aim to answer all customer service enquiries within 3 hours (9 - 5pm Monday – Friday) and 12 hours if the enquiry is submitted outside of these hours. We have a dedicated distribution centre in Newcastle upon Tyne where our customer services team works hard to ensure that your order is processed immediately to make certain your jewellery is delivered as quickly as possible. To ensure your queries are cleared up as quickly as possible please remember to check the Help section before contacting our customer services team.
Here are the top five things you might want to know about Makoosh:
  1. Why do you stock jewellery from these designers?

    There are literally hundreds of jewellery designers in the world and choosing which ones to work with is not easy! However once you see the quality of the items we sell and the rave reviews they get in the fashion press not to mention the number of celebrities openly wearing some of the items you can see that in the end our choice was not a difficult one!

  2. How can I be sure Makoosh.com is a secure site?

    Makoosh.com uses Secure Sockets Layer (SSL) technology to encrypt personal information such as your name, address and credit card details. By using SSL technology, the information passed between your computer, Makoosh and ProTX (our payment processing provider) cannot be read in the unlikely event of someone intercepting it.
    It’s the safest way to shop online

  3. When will I receive my order?

    We endeavor to dispatch all orders upon receiving them so hopefully you’ll receive your items within 3-5working days if not sooner.

  4. Can I return a product?

     Yes of course.  All of our items except earrings are covered by a 14-day return guarantee.  In the unlikely event you are unhappy with your purchase or if you have simply changed your mind just post the item in its original packaging back to us to receive a full refund.
 
If you wish to contact us at Makoosh.com we’ll be delighted to hear from you.

The best way to contact us is via email where you should expect a very speedy response!  Please email help@makoosh.com with any queries you have. If you prefer to write to us please send your correspondence to: Customer Services

Makoosh.com 
Maling Studio 8
Hoults
Walker Road
Newcastle upon Tyne
NE6 2HL

And finally if you wish to speak to a member of our customer services team please email your contact phone number to help@makoosh.com and our first available customer services representative will call you back very quickly.  
 

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